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Feed the Mansfield Forward BID machine

Your input is our output.

Your levy funds a machine built to look after your business. Tell it what you need, big or small, and real people get to work for you.

Tell us what you need or message the BID

Recently asked of the BID

  • Girlguiding sent the BID a message 1 day ago
  • Mansfield Forward BID asked for: Emergency help 10 days ago
  • Mansfield Forward BID asked for: Cardboard collection 10 days ago
  • Mansfield Forward BID asked for: Jet washing 12 days ago
  • Collum's Shop got set up with everything in one go 12 days ago
  • A business joined the email updates 12 days ago

(01) The idea

Your levy funds a machine that is here to look after you, the member, and nobody else: four departments, each ready to help in all sorts of ways, working for every member business in the town centre. Tell it what you need, and it gets to work. Problems taken to the council and the police, and followed until they are fixed. Your events and offers put in front of the town. Your team trained, your premises safer and cleaner, and your voice heard wherever decisions about you are made.

(02) Start here

Get everything, in one go.

New to the town centre, or just want to be sure you have everything that comes with being a member? Tell us about your business once, tick what you would like, and we will do the rest: the email updates, the WhatsApp Channel and Members Forum, the directory, the Member Pass, a welcome visit and more, all included in your membership.

Get started

About five minutes. Nothing goes on the website or our socials until we have checked it.

  1. 1Tell us about you and your business, once.
  2. 2Tick everything you would like from us.
  3. 3Add the few details those need. We fill in the rest.
  4. 4Send. The whole team hears straight away.

(03) The team

Four departments.

One person looks after each department, and they work for members, not a call centre. Pick the one that fits what you need: your message goes straight to them, and they will reply to you personally.

(04) Ask anything

Not sure who to ask? Ask the BID.

If you are not sure who to ask, ask us anyway: looking after members is the whole job. These come to the BID office at info@mansfieldforward.bid, and the right person will look after you.

(05) Coming up

Courses, events and a room of your own.

Training your levy has already paid for, free business support, what is happening in the town centre, and a room in the Old Town Hall for your own events, at half price for members. Live from our bookings and the town's events list.

On in the town centre

Every event in town (opens in a new tab) Add your event

Hold your event, meeting, conference, launch night, staff party, online Teams call, AGM in our Chamber Room

  • A packed event in the Chamber Room: a panel on the stage under the round ceiling light, and a full audience.
  • The room set for a meeting, with tables in a U and a programme at every place.
  • A round-table meeting in progress, with the screen at the far end.
  • Set out theatre style: rows of chairs facing the big screen.
  • Two long rows of tables facing the screen.
  • The Old Town Hall on the Market Place, where the Chamber Room is.

BID members

Half price.

  • £25 an hour, 9am–5pm £50
  • £37.50 an hour outside those hours £75

Every levy-paying business in the town centre gets it. When you book, choose "Town centre BID levy-paying business" and the price halves.

A bright, first-floor room in the Old Town Hall, in the middle of the town centre, with everything a business needs: a board meeting or a training day, a product launch or a conference, an evening do, or a call with people who cannot be there.

Size
Up to 150 seated or 230 standing. Theatre, U-shape, boardroom, or a layout of your own.
Price
£50 an hour from 9am–5pm, £75 an hour outside those hours, for everyone else.
When
Weekdays, 9am to 10pm, not bank holidays.
Booking
Online, from 2 hours. At least 24 hours ahead, and up to a year ahead. Come and see it first to plan your layout.
Where
First floor of the Grade II* listed Old Town Hall, Market Place, NG18 1HX. Lift access.

Catering? We will get you a quote.

Tell us your numbers, your budget and any dietary needs when you book, and we will approach local town centre catering businesses to get you a quote, from tea and biscuits to a full buffet.

In the room

  • Wi-Fi
  • 85-inch 4K screen
  • Stage, up to 4m × 2m
  • Disco lighting
  • Two display totems
  • Your welcome on the entrance screen
  • Lectern
  • PA with 4 wireless mics
  • Speaker system
  • Teams and Zoom camera
  • Tables and chairs, laid out your way
  • Bar and fridge
  • Lift and accessible toilets
  • Tea and coffee

There is no alcohol licence: bring your own.

Booked for: Meetings · Training · Workshops · Networking · Presentations · Interviews · Board meetings · Conferences

See when it is free and book (opens in a new tab) Download the flyerPDF, 1.4 MB

(06) The Member Pass

Be part of it.

The Member Pass is the BID's own business-to-business scheme: exclusive offers from member businesses, only for people who work in member businesses. Receive offers from across the town centre, and put an offer of your own in front of every pass holder. Every member of your staff is entitled to their own free pass, kept in their phone's wallet. No codes, no apps.

  • A free pass for every member of your staff
  • In Apple Wallet or Google Wallet
  • New offers arrive as notifications
Get passes or add your offerSee the offers (opens in a new tab)

(07) Always on

The machine never switches off.

How the machine keeps looking after members between visits: email updates written for member businesses, the Members Forum Facebook group and the Members WhatsApp Channel, both just for BID businesses, and the town's own channels, where we put your news in front of everyone.

Email updates

The BID, in your inbox.

Training dates, new Member Pass offers, roadworks, and what we are pushing for on your behalf, written for town centre businesses. You can leave whenever you like.

664 people already get them.

Join the email updates

Recent updates

Every past update (opens in a new tab)

The town's public channels

16,052 people follow the town's public channels on Facebook, Instagram and TikTok

Mansfield NOW is the town's own voice for shoppers and visitors, run by the BID. Follow it, tag it, and send us your news: we would love to share it.

How are we doing?

Tell other businesses what the BID has done for you. Good or bad, your honest word helps us look after you better.

TrustpilotReview us on Trustpilot (opens in a new tab)

Send us a message

We only use your details to help you with this, and we never pass them on.

Join the email updates

From Mansfield Forward BID

We only use your email to send you the BID's updates. Every email has a link to leave, whenever you like.

Join the Members WhatsApp Channel

Members only: we check your business, then add you

The button opens WhatsApp with a message to the BID, with these already written in. Just press send, and once we have checked your business we will add you to the Channel.

The Member Pass

Add an offer, get passes for your team, or both

Your Business

Tell us about your business so we can process your submission.

Member Offer

BID members can offer promotions to other pass holders. Would you like to add an offer?

Are you going to offer other businesses a promotion on your membership pass?

Your Offer Details

Describe the promotion you would like other BID members to redeem.

Membership Passes

Request BID membership passes for your team.

Would you like digital membership pass(es) for your team?

Staff Passes

Add each staff member who needs a digital pass for their phone.

Staff Members

This goes straight to the team who look after it on the website, exactly as the form on its own page does. We only use your details for this, and never pass them on.

Or use the form on its own page (opens in a new tab)

Your event on our website

On the town's events calendar, once we have checked it

What would you like to add?

Your event

Your events page

Send us the page where you list your events, and we will bring them all onto the town's calendar for you.

So we can reach you

This goes straight to the team who look after it on the website, exactly as the form on its own page does. We only use your details for this, and never pass them on.

Or use the form on its own page (opens in a new tab)

Your business in the directory

Shown to shoppers once we have checked it

Your business

What you do, what makes you special, and why people love coming in.

We use it to put you on the directory's map.

How customers find you

We send a copy of your listing here.

Pictures

Opening hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

This goes straight to the team who look after it on the website, exactly as the form on its own page does. We only use your details for this, and never pass them on.

Or use the form on its own page (opens in a new tab)

Get everything, in one go

Step 1 of 4: you and your business

Anyone else at your business we should know? (optional)

We ask once, and use it for everything you choose next. We only use your details to look after your business, and never pass them on.

Jay Rowlinson

My department: Leadership & Advocacy

Chief Executive Officer

How I can help

I lead the BID, and my job is to stand up for you. When a decision by the council, the police, a landlord or a developer affects your business, I make sure they hear from you before it is made, and I keep pushing afterwards until things are put right.

I also look after the BID's plan, budget and board. If you want to know where your levy goes, or would like a say in where it goes next, please ask me. No question is too small.

Everything I can do for you

Training coming up

Ask me about a course All training on Eventbrite (opens in a new tab)

Message Jay
07951 713111 Email
Download contact

Daryl McGreade

My department: Business Support & Safety

Outreach Manager

How I can help

I am out in the town centre every week, getting to know you and making sure your business has everything your levy pays for. I look after business support and safety: the radio network that links you to your neighbours, safe reporting of crime and anti-social behaviour, help when something goes wrong, and ways to save money, like group buying on utilities, waste and insurance.

If you are new to the BID, or not sure what you are entitled to, start with me. I am always happy to come to you.

Everything I can do for you

Message Daryl
07922 426176 Email
Download contact

Sean Harris

My department: Facilities & Street Care

Facilities Support

How I can help

I look after the town centre's facilities and streets: the practical jobs that keep it clean, green and safe, and the help your levy pays for on your own premises.

If something needs testing, collecting, cleaning or fixing, tell me and I will arrange it at a time that suits you, with as little disruption to your day as I can.

Everything I can do for you

  • PAT testing

    Your electrical equipment tested and labelled, at a time that suits you.

  • Cardboard collection

    Your cardboard collected and taken away, so it is off your floor and off the street.

  • A free day of maintenance

    One free day of practical jobs on your premises every year, then extra days at a subsidised rate.

  • Emergency help

    Something broken, unsafe or flooding on your premises? Tell us straight away, and we will help as quickly as we can.

  • Jet washing

    Your shop front, doorway and pavement jet washed clean.

  • Hanging baskets and greening

    Planting that makes your frontage and street feel cared for.

  • A deep clean or grot spot

    Graffiti, litter or a dirty corner near you, cleaned up quickly.

Message Sean
07716 642797 Email
Download contact

Collum Sharpe

My department: Marketing & Digital

Digital Promotions Support

How I can help

I look after marketing and digital, and my job is to help more people find you. I share your events, offers and news on the BID's and Mansfield NOW's channels, in our What's On video and on our podcast, and I look after the Member Pass and the email updates.

I can also sit down with you to refresh your own branding and online presence, from your website to your social media. You do not need to be an expert: that is what I am here for.

Everything I can do for you

Message Collum
07469 192141 Email
Download contact